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Privacy Policy

Effective Date: March 1, 2026

Key IT Solutions LTD (“we”, “us”, or “our”) operates the website keyit-solutions.int.cy (the “Website”). This Privacy Policy describes how we collect, use, and protect personal information when you visit our Website or contact us through it.

By using the Website, you agree to the practices described in this policy. If you do not agree, please discontinue use of the Website.

1. Who We Are

Key IT Solutions LTD is an international software development company registered in Cyprus.

  • Company Name: Key IT Solutions LTD
  • Registration Number: 00001750
  • Registered Address: Kazım Özalp Str. No:5, Çelebioğlu Apt., Küçük Kaymaklı, Nicosia 99010, Northern Cyprus
  • Paphos Office: HUB.CY, Andrea Kalvou 6, 8577 Tala, Paphos, Cyprus
  • Contact: christian@keyit-solutions.int.cy
  • Phone: +357 99 423554

For the purposes of the EU General Data Protection Regulation (GDPR), Key IT Solutions LTD is the Data Controller of personal data collected through this Website.

2. Definitions

  • Personal Data: Any information relating to an identified or identifiable natural person.
  • Usage Data: Data collected automatically from your use of the Website, such as pages visited, browser type, IP address, and time spent on pages.
  • Cookies: Small text files stored on your device that help us remember your preferences and understand how you use the Website.
  • Data Subject / User: Any individual whose personal data is processed by us.

3. Information We Collect

We may collect the following categories of personal data:

  • Contact information — name, email address, and phone number when you contact us via email or any contact form.
  • Usage data — IP address, browser type and version, pages visited, timestamps, referring URLs, and other diagnostic data collected automatically when you access the Website.
  • Cookie data — preferences and consent choices stored via cookies. See Section 7 for details.

We do not collect sensitive personal data (such as health information, financial details, or government identification numbers) through this Website.

4. How We Use Your Data

We use the personal data we collect for the following purposes:

  • To respond to your enquiries and consultation requests
  • To provide information about our software development services
  • To maintain and improve the Website
  • To analyse Website usage and understand visitor behaviour (via analytics tools)
  • To comply with applicable legal obligations

We do not use your personal data for automated decision-making or profiling.

5. Legal Basis for Processing (GDPR)

If you are located in the European Economic Area (EEA), we rely on the following legal bases for processing your personal data:

  • Legitimate interests — for Website analytics and improving our services, where such interests are not overridden by your rights.
  • Consent — for non-essential cookies and, where applicable, direct marketing communications. You may withdraw consent at any time.
  • Legal obligation — where we are required by law to process or retain data.
  • Contract performance — where you have engaged us for services, to fulfil our contractual obligations.

6. Data Retention

We retain personal data only for as long as necessary to fulfil the purposes described in this policy, or as required by applicable law. Enquiry and contact data is generally retained for up to three years, unless you request deletion or a longer retention period is required by law. Usage data collected via analytics is retained in accordance with the relevant third-party provider's retention policy (see Section 8).

7. Cookies and Tracking Technologies

Our Website uses cookies and similar technologies to improve your experience and to analyse how the Website is used. Cookies are small text files placed on your device.

We use the following types of cookies:

  • Necessary cookies — essential for the Website to function correctly. These cannot be disabled.
  • Statistics cookies — help us understand how visitors interact with the Website by collecting anonymised data (e.g. Google Analytics).
  • Preference cookies — remember your settings and choices to improve your experience on return visits.

When you first visit the Website, you will be presented with a cookie consent banner where you can accept all cookies, decline non-essential cookies, or customise your preferences. You may change your consent at any time by clearing your browser cookies and revisiting the Website.

You can also configure your browser to refuse or delete cookies. Please note that disabling cookies may affect the functionality of certain parts of the Website.

Please state your consent ID and date when contacting us regarding your cookie consent.

8. Analytics

We use Google Analytics to monitor and analyse Website usage. Google Analytics collects information such as how often users visit the Website, which pages they visit, and what other sites they used prior to visiting. We use this information to improve the Website.

Google Analytics may use cookies and may transfer data to Google servers. You can opt out of Google Analytics tracking by installing the Google Analytics opt-out browser add-on. For more information, see Google's Privacy Policy.

9. International Data Transfers

Your personal data may be processed on servers located outside your country, including countries outside the EEA. Where such transfers occur, we ensure that appropriate safeguards are in place in accordance with applicable data protection law (for example, Standard Contractual Clauses approved by the European Commission).

10. Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or disclosure. However, no method of internet transmission or electronic storage is completely secure, and we cannot guarantee absolute security.

If you have security concerns regarding your personal data, please contact us at christian@keyit-solutions.int.cy.

11. Disclosure of Data

We do not sell or rent your personal data to third parties. We may disclose your personal data where reasonably necessary to:

  • Comply with a legal obligation or respond to lawful requests from authorities
  • Protect and defend the rights or property of Key IT Solutions LTD
  • Investigate or prevent potential wrongdoing in connection with our services
  • Protect the safety of Website users or the general public

We may also share data with trusted third-party service providers (such as analytics providers) who process data on our behalf and are contractually prohibited from using it for any other purpose.

12. Third-Party Links

The Website may contain links to external websites not operated by Key IT Solutions LTD. We have no control over and accept no responsibility for the content, privacy policies, or practices of third-party websites. We encourage you to review the privacy policy of any external website you visit.

13. Your Data Protection Rights (GDPR)

If you are located in the European Economic Area, you have the following rights regarding your personal data:

  • Right of access — you may request a copy of the personal data we hold about you.
  • Right to rectification — you may request correction of inaccurate or incomplete data.
  • Right to erasure — you may request deletion of your personal data, subject to legal obligations.
  • Right to restriction — you may request that we limit how we process your data.
  • Right to data portability — you may request your data in a structured, commonly-used, machine-readable format.
  • Right to object — you may object to processing based on legitimate interests.
  • Right to withdraw consent — where processing is based on consent, you may withdraw it at any time without affecting the lawfulness of prior processing.

To exercise any of these rights, please contact us at christian@keyit-solutions.int.cy. We will respond within 30 days. We may ask you to verify your identity before acting on a request.

You also have the right to lodge a complaint with a supervisory authority. In Cyprus, the relevant authority is the Commissioner for Personal Data Protection.

14. Children's Privacy

Our Website is not directed at individuals under the age of 16. We do not knowingly collect personal data from minors. If you believe a minor has provided us with personal data, please contact us immediately at christian@keyit-solutions.int.cy and we will delete it promptly.

15. Do Not Track Signals

Our Website does not currently respond to Do Not Track (“DNT”) browser signals. We will update this section if our practices change.

16. Changes to This Policy

We may update this Privacy Policy from time to time to reflect legal, technical, or operational changes. When we do, we will update the effective date at the top of this page. We encourage you to review this policy periodically. Continued use of the Website after updates constitutes acceptance of the revised policy.

17. Contact Us

If you have any questions or requests regarding this Privacy Policy, please contact:

  • Key IT Solutions LTD
  • Kazım Özalp Str. No:5, Çelebioğlu Apt., Küçük Kaymaklı, Nicosia 99010, Northern Cyprus
  • Email: christian@keyit-solutions.int.cy
  • Phone: +357 99 423554
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